Refund Policy

Refund Policy

This Refund Policy pertains solely to fees collected by Go Visa Trip Online for services rendered. It does not encompass Consular Fees paid for your Consular Application to the relevant country's Consular service(s). All refunds are subject to the laws of the local country where services are provided, and Consular and legalization fees are subject to the refund policy of the respective country you are applying for.

It is imperative that you carefully review this Refund Policy before purchasing any goods or services from Go Visa Trip Online.

Conditions for Refunds:

Consular Fee, Legalization Fee, Consular Service Fee, and optional service fees are refundable only if you have paid for a service and meet the Refund Eligibility Criteria. Any overcharged Consular fee/legalization fee will be duly refunded. These conditions are integral to the terms of service and will be accessible to you at the time of payment.

Legalization and Consular Fees:

As a general rule, Consular and Legalization Fees are non-refundable and are subject to the refund policy of the country you are applying for, as well as applicable local laws. However, if you have paid an incorrect Consular fee or legalization fee, you will have the option to cancel, seek a refund, and pay the correct fee.

Processing times for Consular applications are estimates only, and refunds are not contingent upon processing times as they are subject to the procedures and timelines of the respective Embassy/Consulate/High Commission.

Fees for Services and Optional Fees:

Refunds of Service Fees will be considered only if you meet the Refund Eligibility Criteria. Failure to meet these criteria may result in a declined refund request. Go Visa Trip Online suggests submitting refund requests via email or in person at their office.

Submitting a Refund Request does not guarantee a refund; approval or rejection will be determined by Go Visa Trip Online after verifying the Refund Eligibility Criteria.

Transaction Charges or losses due to exchange rate fluctuations incurred during refund processing will be borne by you. Go Visa Trip Online will deduct Transaction Charges from the final refund amount.

Refunds or cancellations of Services will not be accepted under various circumstances, such as incomplete applications, missed appointments, or application center location errors.

Refund Process:

Refunds will be processed using the same method as the original payment. For instance, if payment was made via credit or debit card, the refund will be issued to the same card. If a refund cannot be processed via the original method, a check will be issued. Refunds processed via debit/credit card may take up to Thirty (30) calendar days to be credited to your account.

Disclaimer:

This Refund Policy is subject to change by Go Visa Trip Online, with announcements made on the website. Your continued use of the services after such changes signify your agreement to the revised policy. If you do not agree with the updated policy, you should discontinue using the services.